Holiday Inn Express Hotel & Suites Syracuse North Airport Area, an IHG Hotel

After an unpleasant experience at another hotel, we booked with your hotel. On arrival, the desk clerk, Evelyn, was welcoming and efficient. She even noticed that our online booking had secured a king size bed and we had a 3-person party. She called us back to the desk and changed our room, upgrading us to a suite. This experience was very pleasant and we appreciated her kindness.

this is a first rate hotel. all the finishes were excellent and in good repair. the bed was comfortable and clean.

Stayed at a number of hotels from different chains on the way down to Florida and back, and this was the best complementary breakfast we had on this trip.

Room was huge. Staff were great. Pool was nice. Many choices for breakfast. Neighbors had a dog, I am assuming they are pet friendly. Gas, groceries and restaurants near by.

The breakfast spread was plenty and amazing. The location was close to the airport and was quiet overall. The pool was perfect and we had a nice stay.